The applets in the Anibal's Essential Applets package have free support. However, Mandomartis has limited support capabilities so we recommend reading this FAQ and the applet manuals that may serve to resolve any question that you may have.

---

GENERAL QUESTIONS ABOUT ANIBAL'S ESSENTIAL APPLETS

Question : I would like to use these applets for commercial web design, but I can't find the site license price.

Answer : Mandomartis does not sell site licenses. You only need to buy our product once and then you can use the applets on an unlimited number of web pages.

Question : Who is Anibal, anyway?

Answer : Anibal Wainstein is the manager of Mandomartis Software Company and the head Java developer there. Take a look at Anibal's Violent Playground which is the other applet package developed by him.

 

GENERAL APPLET PROBLEMS

Question : Your applet eats up all my computer memory!

Answer : Please check that you are not using Netscape 3.0 for Windows 95, this browser has a memory leak bug. Please upgrade to Netscape 3.01 or later.

Question : I can't get my applet to work. The browser says that it can't find my class file, what's that anyway?

Answer : The class file is the base function of the applet. It is a file with the ".class" extension which must be included to the same location as your HTML file.

Question : My JPEG image doesn't work with my applet! I use PhotoShop versions 4.0 and 5.0.

Answer : Please save the image in GIF format instead or open and save the JPEG image in another image processing program. PhotoShop 4.0 and 5.0 creates a special JPEG format that older web browsers cannot read.

Question : I receive a SecurityException while viewing your applets on the hard drive, with Internet Explorer 3.02.

Answer : This is a bug in the web browser. Upgrade to Internet Explorer 4.0 or later.